Privacy Policy
How we collect, use, and protect your personal information
Privacy Policy
Effective Date: 27/06/2025
Last Updated: 27/06/2025
Alpha Rent ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Maltese data protection laws.
1. Information We Collect
We may collect the following types of personal information when you use our services:
Personal Identification Data: Name, surname, email address, phone number
Account Information: Login credentials (username and password)
Property Details: Listings, preferences, and saved properties
Communication Data: Emails, messages, and customer support interactions
Technical Data: IP address, browser type, location, and device information
Cookies and Usage Data: See our [Cookie Policy] for more information
2. How We Use Your Information
We use your personal data to:
Provide and manage our property services
Communicate with you regarding inquiries, listings, and transactions
Improve our website and services
Personalize your experience
Comply with legal obligations
3. Legal Basis for Processing
Under the GDPR, we process your data on the following bases:
Your consent (e.g., newsletter subscriptions)
Contractual necessity (e.g., when you inquire about a property)
Legitimate interests (e.g., to improve our services)
Legal obligations (e.g., tax and anti-money laundering laws)
4. Data Sharing and Disclosure
We do not sell your personal data. However, we may share your information with:
Registered landlords or agents for property inquiries
Service providers (e.g., IT support, hosting services)
Legal or governmental authorities, when required by law
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
6. Your Rights
As a data subject under the GDPR, you have the right to:
Access your personal data
Rectify incorrect or outdated information
Request deletion ("right to be forgotten")
Restrict or object to processing
Data portability
Withdraw consent at any time (where processing is based on consent)
Lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC) in Malta
7. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
8. Cookies
Our website uses cookies to improve functionality and personalize your experience. For more information, please refer to our [Cookie Policy].
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@alpharent.com.mt
Phone: +356 9905 6082
