Privacy Policy

How we collect, use, and protect your personal information

Privacy Policy

Effective Date: 27/06/2025 Last Updated: 27/06/2025 Alpha Rent ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Maltese data protection laws. 1. Information We Collect We may collect the following types of personal information when you use our services: Personal Identification Data: Name, surname, email address, phone number Account Information: Login credentials (username and password) Property Details: Listings, preferences, and saved properties Communication Data: Emails, messages, and customer support interactions Technical Data: IP address, browser type, location, and device information Cookies and Usage Data: See our [Cookie Policy] for more information 2. How We Use Your Information We use your personal data to: Provide and manage our property services Communicate with you regarding inquiries, listings, and transactions Improve our website and services Personalize your experience Comply with legal obligations 3. Legal Basis for Processing Under the GDPR, we process your data on the following bases: Your consent (e.g., newsletter subscriptions) Contractual necessity (e.g., when you inquire about a property) Legitimate interests (e.g., to improve our services) Legal obligations (e.g., tax and anti-money laundering laws) 4. Data Sharing and Disclosure We do not sell your personal data. However, we may share your information with: Registered landlords or agents for property inquiries Service providers (e.g., IT support, hosting services) Legal or governmental authorities, when required by law 5. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. 6. Your Rights As a data subject under the GDPR, you have the right to: Access your personal data Rectify incorrect or outdated information Request deletion ("right to be forgotten") Restrict or object to processing Data portability Withdraw consent at any time (where processing is based on consent) Lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC) in Malta 7. Data Security We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. 8. Cookies Our website uses cookies to improve functionality and personalize your experience. For more information, please refer to our [Cookie Policy]. 9. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. 10. Contact Us If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: Email: info@alpharent.com.mt Phone: +356 9905 6082
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